Pages & Site Menus

Create and manage the content pages on your site — About Us, FAQs, Terms & Conditions, Privacy Policy — design your homepage with the drag-and-drop Visual Builder, set SEO titles and descriptions, publish drafts, and control your site's navigation: header links, footer links, dropdown menus, and legal pages.

Where to find it: Admin → Pages (/admin/pages) for pages, and Admin → Menus (/admin/menus) for navigation menus. Each link only appears in your admin sidebar if your admin account has the matching permission.

Find your way around the Pages list

The Pages list shows three stat cards — Total Pages, Published, and Draft — followed by a searchable table of every page on your site.

• Search matches against a page's title, slug, or content, so you can find a page by a phrase inside it even if you've forgotten what it's called.
• Status filter narrows the list to Published or Draft pages.
• The Type column shows how each page is built: Builder (Visual Builder, drag-and-drop sections) or Markdown (Simple Editor, written content).
• An amber System badge with a lock icon marks pages that are part of the platform itself — most importantly your homepage. System pages can be edited but never deleted.

Each row has up to three actions:

• View page (eye icon) — opens the live page in a new tab. Only shown for published pages; for the homepage it opens your site's front page.
• Edit page (pencil icon) — opens the page editor.
• Delete page (bin icon) — removes the page after a confirmation. Disabled on system pages ("System pages cannot be deleted").

Create a page

1. Go to Admin → Pages and click Create Page.
2. Enter a Title (1–200 characters). This is the page's headline.
3. Check the URL Slug. It's generated automatically from the title as you type (for example "About Us" becomes about-us, giving the address /about-us), and you can edit it. Slugs may only contain lowercase letters, numbers, and hyphens, up to 100 characters.
4. Set the Status: Draft (hidden from the public) or Published (live immediately).
5. Choose an Editor Type — Simple Editor or Visual Builder (see choosing an editor below).
6. Add your content — written content in the Simple Editor, or at least one section in the Visual Builder.
7. Optionally fill in the SEO Settings — Meta Title and Meta Description.
8. Click Create Page. You're returned to the Pages list.

If anything blocks the save, a red banner appears at the top of the form — "We couldn't save your page. Please fix the following:" — listing exactly which fields need attention. Fix each item and save again.

Changing a slug later changes the page's public address, so any links you've shared to the old address will stop working. Pick a slug you're happy with before you publicise the page.

Choose between the Simple Editor and the Visual Builder

Every page uses one of two editors:

• Simple Editor — a single text area where you write content using Markdown or HTML. Best for text-led pages: Terms & Conditions, Privacy Policy, delivery information, long-form articles.
• Visual Builder — a drag-and-drop editor where you assemble the page from sections: headings, images, cards, videos, FAQs, and competition showcases. Best for landing pages, About Us pages with imagery, FAQ pages, and your homepage.

You can switch a page from one editor to the other on the edit screen, but the two formats don't convert — switching clears the existing content or layout. A confirmation asks first ("Switching to Visual Builder will clear your current content. Continue?"), and there is no version history to restore from, so copy anything you want to keep somewhere safe before switching.

Write content in the Simple Editor

The Content box accepts Markdown, plain HTML, or a mix of both. Markdown is a simple way to format text with ordinary characters:

# A large heading

Regular paragraph text. Make words **bold** or *italic*.

- A bullet point
- Another bullet point

[A link to another page](/terms)

A character counter under the box tracks the length as you type. Content is required for Simple Editor pages — you can't save one empty.

The Simple Editor has no image gallery or media picker; if your page needs photos, logos, or embedded video, use the Visual Builder's Image, Image Row, and Video sections instead.

Build a page with the Visual Builder

The Visual Builder assembles a page from stacked sections. The controls follow one rule: drag or use the arrows to reorder, toggle to show/hide, click the pencil to edit.

1. Click Add Section and pick a section type from the menu (grouped into Competition Sections and Content Blocks).
2. The new section is added to the bottom of the page and its settings panel opens automatically. Fill in its content.
3. Drag a section by its handle (the three-line icon on the left), or use the up and down arrows next to it, to reorder.
4. Use the toggle to show or hide a section without deleting it, handy for seasonal content you'll want back later. Hidden sections appear dimmed with a Hidden tag.
5. Click the pencil to reopen a section's settings at any time.
6. Click the duplicate icon to insert a copy of a section, with all its content, directly below it. The copy opens ready to edit.
7. Click the bin icon to remove a section entirely.
8. Click Create Page (or Update Page when editing) to save.

Each row summarises its own content under the section name, for example a Text Block shows the first line of its text, so you can tell two sections of the same type apart at a glance. If you'd rather name them yourself, open a section's settings and give it a Custom label; the label only appears in the editor, never on your site.

The builder never saves automatically. The bar fixed to the bottom of the editor shows an amber Unsaved changes note whenever anything differs from the last save, and if you try to leave the editor while it's showing, a warning asks you to confirm first, so you can't lose work by accident. A Builder page must contain at least one section before it will save.

Competition sections

These sections pull live data from your competitions automatically:

Section	What it shows
Featured Competitions	A hero showcasing hand-picked competitions in your choice of layout — see feature competitions in a hero
Stats Row	Live competitions, total winners, and prizes won
Winner Ticker	A scrolling banner of recent winners
Competitions Grid	All your competitions, with filters and sorting for browsers
Trust Section	"Why choose us" badges and social proof

Content blocks

General-purpose building blocks for any page:

Block	Use it for
Heading	A title with an optional subtitle
Text Block	Paragraphs of written content
Image	A single image with optional caption and link
Image Row	A row of images — logos, partners, a mini gallery
Card	One card with an icon, title, and description
Card Grid	A grid of feature cards
Button Row	A row of call-to-action buttons
Video	An embedded YouTube or Vimeo video
Embed	An external page shown in a frame — games, quizzes, maps, booking widgets
Accordion / FAQ	Expandable question-and-answer sections
Spacer	Vertical breathing room between sections
Divider	A horizontal line or decorated separator
Countdown Timer	A countdown to a date — launches, draw days, promotions

So for an FAQ page: add a Heading section, then an Accordion / FAQ section, and enter each question and answer in the accordion's settings. Answers accept Markdown, so you can add links, bold text, and lists — for example [read our terms](https://example.com/terms). Links open in a new tab.

The Embed block shows a page from another service inside your page: an arcade or game, a quiz, a map, a booking widget. If a provider has given you embed code, you don't paste the code itself; find the web address inside it (the part starting https://, usually after src=") and put that in the block's Page URL setting, then set a Height that fits the content. The address must start with https://. For safety, embedded pages run in a restricted frame: they can't redirect visitors away from your site, open pop-ups, or store cookies. Most self-contained embeds (games, quizzes, maps) work fine; anything that needs the visitor to sign in inside the frame may not, so check with your provider.

Feature competitions in a hero section

The Featured Competitions hero is the centrepiece section for your homepage. Open its settings (pencil icon) to configure:

• Featured Competitions — type in the search box ("Search competitions to add...") and click a competition to feature it. Only active and ended competitions are offered, and you can feature up to five — a counter next to the label shows how many slots you've used (e.g. 3/5), and the search box disappears once all five are taken; remove one to bring it back. Featured competitions are listed with move up/down arrows to set their order, and a remove button to drop one. Manage the competitions themselves on Competitions.
• Hero Layout — pick from twelve visual arrangements, each with a mini preview: Bento, Carousel, Grid, Spotlight, Minimal, Scroll, Split, Masonry, Diagonal, Stacked, Film, and Cover Flow.
• Headline and Tagline — the hero's text, each with its own Visible checkbox so you can show the competitions alone.
• Hero Elements — checkboxes for Show Live Counter Badge and Show CTA Buttons.

The Featured Competitions picker only appears when you're editing a saved page. On the Create Page form the hero's settings show the layout, headline, tagline, and element options but no competition picker — so create and save the page first, then reopen it to choose your featured competitions.

Remember to click Update Page afterwards — like every builder change, featured picks aren't live until you save.

Control the order of the grid

Open the Competitions Grid section's settings (pencil icon) and use Default Sort to choose the order customers see first:

• Ending Soon (the default) — closest to its end date first.
• Price: Low to High / Price: High to Low — by ticket price.
• Most Popular — highest percentage sold first. Because it uses percentage, this tends to favour competitions near the end of their run.
• Newest First — most recently created first.
• Biggest Prize Pot — ranks by the total value of every ticket in the competition (ticket price multiplied by the number of tickets), so your larger competitions lead. This is the one to pick if you want your biggest competitions at the front.
• Most Tickets — largest ticket run first.
• Trending — ranks by how fast tickets are selling rather than how many have sold, so a competition that launched yesterday and is flying gets a fair chance against one that has been running a fortnight.

Prices used for Biggest Prize Pot are the prices customers actually pay, so an early bird or discounted competition is ranked at its live price, not its headline one.

If Show Sort Dropdown is ticked, customers can change the sort themselves and your Default Sort is just the starting point. Untick it to hold everyone to the order you chose.

Put specific competitions at the front

Sorting handles most cases, but sometimes you want one particular competition leading regardless. On the competition itself, turn on Always Push This Competition. Then, in the grid section's settings, tick Show pushed competitions first.

Pushed competitions move to the top of that grid ahead of whatever sort is in use, including when a customer picks their own sort. If you push more than one, they all sit at the top together, in whatever order the grid's own sort puts them in.

Two things worth knowing:

• The same setting also leads your basket upsell, so pushing a competition promotes it in both places.
• A pushed competition that sells out or ends still drops to the bottom of the grid with the rest. There is nothing left to sell, so keeping it at the top would only frustrate customers.
• To see everything you've pushed, use the Pushed filter in Admin → Competitions.

The checkbox is off by default and is set per grid, so on a page with several tag-locked grids you can use it on some and not others.

Ended competitions in the grid

When a competition ends (or sells out) it drops to the bottom of the Competitions Grid rather than disappearing, so recent results stay visible to browsers. By default it sits there until you archive the competition.

If ended competitions linger too long — for example while a winner decides between prize options — open the grid section's settings and use the Ended Competitions dropdown to choose how long they stay:

• Keep until archived (the default) — ended competitions stay in the grid until archived.
• Hide immediately — ended competitions leave the grid as soon as they end.
• Ended for 1–5 days — ended competitions stay for that many days after they end, then leave the grid.

A competition counts as ended from its end date — or, if it sold out early, from the moment its draw completes. A sold-out competition whose draw hasn't happened yet always stays in the grid: the upcoming draw is worth showing.

This only affects the grid. Customers can still see the competition in My Entries, open its page from a direct link, and winners can still be contacted and fulfilled as normal — so there's no need to move a finished competition back to draft to tidy the site (doing that hides it from customers' entry history; use this setting or archiving instead).

Each grid section has its own setting, so on a page with several tag-locked grids you can tidy each one independently.

Preview and view a page

The bar fixed to the bottom of the edit screen keeps the save and preview actions in view no matter where you scroll. It offers two ways to see your page:

• Preview (Visual Builder pages) slides open a wide preview panel with the layout exactly as you've built it right now, including unsaved changes. Reorder a section or edit its settings, open Preview, and you see the result immediately, with your site's real theme, colours, and competition data. Close the preview to keep editing; nothing is saved or published by looking. The live preview shows the desktop layout.
• View opens the page itself in a new tab. On a published page it opens the live page your visitors see. On a draft it opens a private draft preview instead: the page rendered in your site's real look, with a "Draft preview" badge, showing the last saved version. Only logged-in admins can open it; the draft stays hidden from the public.

In short: Preview shows what you're working on, View shows what's saved.

Working on a page with other admins

Two safeguards stop admins from silently overwriting each other:

• Co-editing notice. If a colleague has the same page open in the editor, a banner tells you, for example "Sam Jones may also be editing this page. Their changes could conflict with yours." It's a heads-up, not a lock; you can both keep editing. The notice can take a minute or two to clear after someone closes the page, and it needs your site's real-time features to be active.
• Conflict protection on save. If someone else saved the page after you opened it, your save is stopped and a dialog names who saved and offers two choices: Reload their version (discards your unsaved edits and shows you theirs) or Overwrite their version (replaces everything they saved with yours, including the page's published or draft status). Nothing is lost until you choose.

Edit the homepage

Your homepage is a system page — look for the row with the amber System badge on the Pages list and click its pencil icon. The editor behaves a little differently for it:

• A banner confirms you're customising your homepage layout with the Visual Builder.
• There are no Title, Slug, Editor Type, or Status fields — the homepage always lives at your site's root address, always uses the Visual Builder, and is always published.
• Build the layout exactly as described above: typically a Featured Competitions hero, then Stats Row, Winner Ticker, Competitions Grid, and Trust Section, plus any content blocks you like.
• Click Update Page to save. Homepage changes go live on your public site straight away — there's no separate publish step.

System pages can't be deleted, so you can never accidentally remove your homepage.

Set the SEO fields (Meta Title and Meta Description)

Every page has two optional SEO fields, found under SEO Settings on the create and edit forms:

• Meta Title (up to 60 characters) — the headline shown for the page in search engine results. If set, it also appears in grey under the page title on the Pages list.
• Meta Description (up to 160 characters) — the snippet shown under the title in search results. Write it as a one-or-two-sentence pitch for the page.

A live character counter sits under each field. These two fields are the entirety of per-page SEO — there are no keyword or social-sharing fields to fill in.

Publish a draft, or take a page down

A page's Status controls visibility: Draft pages are hidden from the public; Published pages are live at /your-slug.

To publish a draft you have two options on its edit screen:

• Change the Status radio to Published and click Update Page in the top bar. This saves your edits and publishes in one go.
• Click the separate Publish button in the top bar (shown only while the page is a draft). A confirmation asks "Are you sure you want to publish this page? It will be visible to the public." Note this publishes the page as last saved, so click Update Page first if you've just made edits. Use the View button to check the draft preview before you commit.

Once published, the page shows a Published timestamp in the info panel at the bottom of the editor (alongside Created and Last Updated), the View button switches to the live page, and the eye icon appears next to it on the Pages list.

To take a page down without deleting it, set its Status back to Draft and click Update Page. Visitors can no longer reach it, and it disappears from the page picker used by your menus.

Delete a page

1. On the Pages list, click the bin icon on the page's row.
2. Confirm the prompt — "This action cannot be undone."

Deletion is permanent; there's no archive or version history to restore from. If you only want the page offline temporarily, switch it to Draft instead. After deleting a page, remove any menu items that pointed to it so customers don't hit a missing page.

System pages (amber lock badge) cannot be deleted — the bin icon is disabled for them.

Manage site menus (header, footer, and legal links)

Creating a page doesn't automatically link it anywhere. To put pages into your site's navigation, go to Admin → Menus (/admin/menus), which manages three menus:

• Header Menu — the main navigation at the top of your site (and in the mobile menu).
• Footer Menu — the quick-links section in your footer.
• Legal Pages — the terms, privacy, and compliance links in your footer.

Until you add your own items, the header shows default links (Competitions and Winners), and the footer's links section stays hidden while empty. Menu changes take effect on your live site as soon as they're saved — there's no publish step.

Add a page to the header or footer menu

1. Go to Admin → Menus and click Add Item next to the menu you want (Header Menu or Footer Menu).
2. Leave the Type as Page.
3. Click Select a page... and pick the page from the search list. Only published pages appear here — publish your page first if it's missing. The picker also offers the built-in Winners and Responsible Play pages, which are added as ready-made links.
4. The Label (what visitors see in the menu, up to 50 characters) auto-fills with the page's title — edit it if you want something shorter.
5. Optionally tick Open in new tab.
6. Click Add Item. The link is live on your site immediately.

Add an external link or an anchor link

1. Click Add Item on the relevant menu and choose the URL type.
2. Enter a Label and the URL:
   • Full addresses for external sites, e.g. https://example.com — usually paired with Open in new tab.
   • Anchor links to jump to a spot on a page, e.g. /#competitions to scroll to the competitions section of your homepage.
3. Click Add Item.

Create a dropdown in the header menu

Dropdowns group several links under one heading — for example a "Help" dropdown containing FAQs, Delivery, and Contact.

1. Click Add Item on the Header Menu and choose the Dropdown type.
2. Give it a Label (e.g. "Help") and click Add Item. A dropdown is just a container — it doesn't link anywhere itself.
3. Add (or edit) the Page or URL items you want inside it: once at least one dropdown exists, the item form shows a Parent (Optional) selector — choose your dropdown instead of Top Level.
4. Each dropdown row on the Menus screen shows how many child items it holds; children are listed indented beneath it.

Nesting is one level deep: items can sit inside a dropdown, but dropdowns can't sit inside other dropdowns.

Reorder menu items

Use the Move up and Move down arrows on each row. Items move within their own level — top-level items reorder against each other, and items inside a dropdown reorder within that dropdown. The new order appears on your site straight away.

Edit or delete a menu item

• Edit (pencil icon) opens the same form so you can change the label, target, parent, or new-tab setting, then Save Changes.
• Delete (bin icon) removes the item after a confirmation. Deleting a dropdown also deletes everything inside it — the confirmation tells you how many child items will go with it.

Deleting a menu item never deletes the page it points to — the page stays on the Pages list.

Add your Terms and Privacy pages to the footer

1. Create and publish your "Terms & Conditions" and "Privacy Policy" pages on Admin → Pages (the Simple Editor suits these text-heavy pages well).
2. On Admin → Menus, click Add Item next to Legal Pages.
3. Choose Type Page, select your Terms page, keep or tidy the label, and click Add Item.
4. Repeat for the Privacy Policy (and any other compliance pages).

They'll appear in the legal links area of your footer immediately.

Troubleshooting

"We couldn't save your page" banner when saving. The red banner lists each field that blocked the save and why — for example a meta title over 60 characters, or a builder text block that's too long. Fix each listed item and save again; the banner clears on a successful save.

My new page isn't showing on the site. Check three things in order: (1) the page's status is Published, not Draft — the eye icon on the Pages list only appears once it's published; (2) you're using the right address — the page lives at /its-slug; (3) you've actually linked it — pages don't appear in your navigation until you add them on Admin → Menus.

My page isn't listed in the menu page picker. The picker only shows published pages. Publish the page first, then add the menu item.

A section of my page has disappeared. Open the page in the editor and check the section's toggle. A switched-off section stays in the layout (dimmed, with a Hidden tag) but is hidden from visitors. Switch it back on and click Update Page.

I clicked Publish but my latest edits aren't live. The Publish button publishes the page as it was last saved. Click Update Page to save your edits (which also publishes if the status is set to Published), or save first and then Publish.

I switched editor type and my content vanished. Switching between Simple Editor and Visual Builder clears the previous format, and there's no version history to restore it. On the edit screen a confirmation asks first; on the create form the switch clears your work instantly with no warning. If you were editing a saved page, leave the edit screen without saving (choose Leave without saving when the editor asks) and reopen the page. The last saved version is untouched.

The builder says "Unsaved changes". Nothing auto-saves in the Visual Builder. Click Update Page (or Create Page) to keep your work. If you try to leave while the note is showing, the editor asks before discarding your changes.

Saving failed because someone else changed the page. Another admin saved the page after you opened it, and saving would have overwritten their work. Choose Reload their version to see what they saved (your unsaved edits are discarded) or Overwrite their version to replace it with yours. To combine both sets of changes, reload, then redo your edits.

A banner says a colleague may be editing this page. Someone else has the page open in the editor right now. You can keep working; if you both save, the second save triggers the conflict dialog above. The banner can linger for a minute or two after they close the page.

The draft preview shows old content. The View preview on a draft shows the page as last saved. Click Update Page first, then view it again. To check unsaved builder changes, use Preview instead.

Visitors still see the default Competitions and Winners links in the header. Those defaults show whenever the Header Menu has no items of its own. Add at least one item to the Header Menu and your links replace them.

I can't delete a page — the bin icon is greyed out. It's a system page (amber lock badge), such as your homepage. System pages can be edited but never deleted.

I can't open Admin → Menus. Your admin account lacks the menus permission — you'll see "You do not have permission to manage menus" and be returned to the dashboard. Ask the site owner to grant it.