Pages & Site Menus

Create and manage the content pages on your site — About Us, FAQs, Terms & Conditions, Privacy Policy — design your homepage with the drag-and-drop Visual Builder, set SEO titles and descriptions, publish drafts, and control your site's navigation: header links, footer links, dropdown menus, and legal pages.

Where to find it: Admin → Pages (/admin/pages) for pages, and Admin → Menus (/admin/menus) for navigation menus. Each link only appears in your admin sidebar if your admin account has the matching permission.

Find your way around the Pages list

The Pages list shows three stat cards — Total Pages, Published, and Draft — followed by a searchable table of every page on your site.

• Search matches against a page's title, slug, or content, so you can find a page by a phrase inside it even if you've forgotten what it's called.
• Status filter narrows the list to Published or Draft pages.
• The Type column shows how each page is built: Builder (Visual Builder, drag-and-drop blocks) or Markdown (Simple Editor, written content).
• An amber System badge with a lock icon marks pages that are part of the platform itself — most importantly your homepage. System pages can be edited but never deleted.

Each row has up to three actions:

• View page (eye icon) — opens the live page in a new tab. Only shown for published pages; for the homepage it opens your site's front page.
• Edit page (pencil icon) — opens the page editor.
• Delete page (bin icon) — removes the page after a confirmation. Disabled on system pages ("System pages cannot be deleted").

Create a page

1. Go to Admin → Pages and click Create Page.
2. Enter a Title (1–200 characters). This is the page's headline.
3. Check the URL Slug. It's generated automatically from the title as you type (for example "About Us" becomes about-us, giving the address /about-us), and you can edit it. Slugs may only contain lowercase letters, numbers, and hyphens, up to 100 characters.
4. Set the Status: Draft (hidden from the public) or Published (live immediately).
5. Choose an Editor Type — Simple Editor or Visual Builder (see choosing an editor below).
6. Add your content — written content in the Simple Editor, or at least one block in the Visual Builder.
7. Optionally fill in the SEO Settings — Meta Title and Meta Description.
8. Click Create Page. You're returned to the Pages list.

If anything blocks the save, a red banner appears at the top of the form — "We couldn't save your page. Please fix the following:" — listing exactly which fields need attention. Fix each item and save again.

Changing a slug later changes the page's public address, so any links you've shared to the old address will stop working. Pick a slug you're happy with before you publicise the page.

Choose between the Simple Editor and the Visual Builder

Every page uses one of two editors:

• Simple Editor — a single text area where you write content using Markdown or HTML. Best for text-led pages: Terms & Conditions, Privacy Policy, delivery information, long-form articles.
• Visual Builder — a drag-and-drop editor where you assemble the page from blocks: headings, images, cards, videos, FAQs, and competition showcases. Best for landing pages, About Us pages with imagery, FAQ pages, and your homepage.

You can switch a page from one editor to the other on the edit screen, but the two formats don't convert — switching clears the existing content or layout. A confirmation asks first ("Switching to Visual Builder will clear your current content. Continue?"), and there is no version history to restore from, so copy anything you want to keep somewhere safe before switching.

Write content in the Simple Editor

The Content box accepts Markdown, plain HTML, or a mix of both. Markdown is a simple way to format text with ordinary characters:

# A large heading

Regular paragraph text. Make words **bold** or *italic*.

- A bullet point
- Another bullet point

[A link to another page](/terms)

A character counter under the box tracks the length as you type. Content is required for Simple Editor pages — you can't save one empty.

The Simple Editor has no image gallery or media picker; if your page needs photos, logos, or embedded video, use the Visual Builder's Image, Image Row, and Video blocks instead.

Build a page with the Visual Builder

The Visual Builder assembles a page from stacked blocks. The controls on every row follow one rule, printed above the list: drag or use the arrows to reorder, toggle to show/hide, click the pencil to edit. A counter next to Add block shows how many you've used, for example "3 of 60 blocks".

Add a block

1. Click Add block. A search window opens over the page with the search box already focused.
2. Start typing what you want. The list filters as you type, matching block names, their descriptions and common alternatives, so "pot" finds Jackpot, "faq" finds Accordion / FAQ and "logos" finds Image Row.
3. Click the block you want, or use the arrow keys to move the highlight and press Enter to add the highlighted one. Press Esc, or click outside the window, to close it without adding anything.
4. The new block is added at the bottom of the page and its settings panel opens straight away. Fill in its content and click Done.
5. Drag the block up into position if the bottom of the page isn't where it belongs.
6. Click Create Page (or Update Page when editing) to save.

Before you type anything, the window lists Recently used (the last six block types you added) above the full catalogue, grouped into Competition blocks and Content blocks. Recently used is remembered per browser, so it follows the machine you build on rather than your login.

Edit a block

1. Click the pencil on the block's row. A panel slides in from the right, headed with the block's name.
2. Change what you need. The panel shows the block's type and description at the top, a Custom label box, then every setting that block has.
3. Click Done to close the panel. The X and the Esc key do the same thing.
4. Click Update Page to save. Closing the panel is not saving.

The panel opens over the right-hand side of your block list rather than pushing it down the page, so you keep your place and the list doesn't jump about. You can still drag or use the arrows to reorder blocks with the panel open. Edits apply to the layout as you make them, so Preview shows them straight away, before any save.

Custom label renames the row in the editor only, never on your site. It is the quickest way to tell four Text Blocks apart at a glance. Up to 60 characters; leave it empty and the row falls back to the block's own name.

The panel also carries a red Remove block button at the foot, which asks you to confirm before it removes the block.

Reorder, hide, duplicate and remove blocks

• Reorder by dragging a block's handle (the three-line icon on the left), or with the up and down arrows next to it.
• Hide a block with its toggle rather than deleting it, handy for seasonal content you'll want back later. Hidden blocks stay in the list, dimmed and tagged Hidden, and don't appear on your site.
• Duplicate a block with the duplicate icon. The copy, with all its content, is inserted directly below the original and its settings panel opens ready to edit.
• Remove a block with the bin icon on its row. This one doesn't ask for confirmation, but nothing is gone until you save, so if you remove the wrong block, leave the editor without saving and reopen the page.

Each row summarises its own content under the block name, for example a Text Block shows the first line of its text, so you can tell two blocks of the same type apart at a glance.

The builder never saves automatically. The bar fixed to the bottom of the editor shows an amber Unsaved changes note whenever anything differs from the last save, and if you try to leave the editor while it's showing, a warning asks you to confirm first, so you can't lose work by accident. A Builder page must contain at least one block before it will save.

Competition blocks

These blocks pull live data from your competitions automatically:

Block	What it shows
Featured Competitions	A hero showcasing hand-picked competitions in your choice of layout — see feature competitions in a hero
Stats Row	Live competitions, total winners, and prizes won
Stat Tiles	Counters you compose yourself, from any of seven figures — see show your own figures
Winner Ticker	A scrolling banner of recent winners
Competitions Grid	All your competitions, with filters and sorting for browsers
Trust Section	"Why choose us" badges and social proof
Social Follow	Cards linking to your social channels — see send people to your social channels
Next Draw	The next competition to draw, with a live countdown — see show the next draw
Winner Wall	Your Winner Gallery photos, in any of five layouts — see show off your winners
Jackpot	Your live jackpot total — see show the jackpot
Jackpot Feed	Your live jackpot with its latest wins rolling underneath — see show the jackpot

Content blocks

General-purpose blocks for any page:

Block	Use it for
Heading	A title with an optional subtitle
Text Block	Paragraphs of written content
Image	A single image with optional caption and link
Image Row	A row of images — logos, partners, a mini gallery
Card	One card with an icon, title, and description
Card Grid	A grid of feature cards
Button Row	A row of call-to-action buttons
Video	An embedded YouTube or Vimeo video
Embed	An external page shown in a frame — games, quizzes, maps, booking widgets
Accordion / FAQ	Expandable question-and-answer rows
Spacer	Vertical breathing room between blocks
Divider	A horizontal line or decorated separator
Countdown Timer	A countdown to a date — launches, draw days, promotions
Two Columns	Two blocks side by side instead of stacked — see Put two blocks side by side

So for an FAQ page: add a Heading block, then an Accordion / FAQ block, and enter each question and answer in the accordion's settings. Answers accept Markdown, so you can add links, bold text, and lists — for example [read our terms](https://example.com/terms). Links open in a new tab.

The Embed block shows a page from another service inside your page: an arcade or game, a quiz, a map, a booking widget. If a provider has given you embed code, you don't paste the code itself; find the web address inside it (the part starting https://, usually after src=") and put that in the block's Page URL setting, then set a Height that fits the content. The address must start with https://. For safety, embedded pages run in a restricted frame: they can't redirect visitors away from your site, open pop-ups, or store cookies. Most self-contained embeds (games, quizzes, maps) work fine; anything that needs the visitor to sign in inside the frame may not, so check with your provider.

Put two blocks side by side

Every block normally sits full width, one under the next. The Two Columns block breaks that: it holds two columns that sit next to each other, so you can put an image beside some text, or two buttons on one line.

Add it like any other block, from Add block → Content blocks → Two Columns. Then open its settings and fill each column.

Fill the columns

Each column has its own Add block button and can hold up to eight blocks, stacked in the order you set. So a column can be a heading, a paragraph and a button, all sitting to the left of an image in the other column.

Inside a column you get the same controls as the main list, in a smaller form:

• Up and down arrows move a block within its column. There is no dragging inside a column.
• The eye hides a block without deleting it.
• The pencil opens that block's own settings, just below the columns.
• The bin removes it.

Blocks can't be dragged from one column to the other. To move one across, remove it and add it again on the other side.

Choose the split

Column widths sets how the space is shared:

Option	Left	Right
Equal	half	half
Wide left	two thirds	one third
Wide right	one third	two thirds
Narrow right	three quarters	one quarter
Narrow left	one quarter	three quarters

Space between controls the gap, and Vertical alignment decides what happens when one column is taller than the other: Top lines them up at the top, Middle centres the shorter one, Stretch makes both fill the full height.

What happens on a phone

By default the two columns stack into one below 768px, so each block gets the full width. That is almost always what you want.

Show the second column first when stacked flips the order on narrow screens only. Use it when the image sits on the right on a desktop but should be the first thing someone sees on a phone. It does nothing when stacking is switched off, and the setting greys out to say so.

You can switch stacking off, and the two columns will stay side by side at every width. Be careful: on a phone each column ends up around 160px wide, and with an uneven split the narrow side can drop to about 86px. That is fine for two buttons, two logos or two small figures. Text and cards are unreadable at that width. The settings panel shows you the rough width before you save.

Blocks you can't put in a column

Not every block is offered inside a column. The picker only shows the ones that still look right at half width, so Featured Competitions, Winner Ticker, Competitions Grid, Stats Row and Trust Section are left out. They are built to span the full width of the page, and squeezing them into half of it either breaks the layout or looks wrong.

Jackpot, Jackpot Feed and Next Draw can go in a column. Their headings, figures and countdown digits shrink to fit the column they are in, so they still read properly even in a quarter-width column.

A Two Columns block also can't go inside another Two Columns block. Columns go one level deep only.

If you write custom CSS

Blocks inside a column carry data-comps-nested="true" as well as the usual data-comps="page-block". If you have written CSS that targets blocks next to each other, it will now also match blocks inside a column unless you exclude them:

[data-comps="page-block"]:not([data-comps-nested]) + [data-comps="page-block"]:not([data-comps-nested]) {
  border-top: 1px solid #333;
}

Feature competitions in a hero

The Featured Competitions hero is the centrepiece block for your homepage. Click the pencil on its row to open its settings panel, where you can set:

• Featured Competitions — type in the search box ("Search competitions to add...") and click a competition to feature it. Only active and ended competitions are offered, and you can feature up to five — a counter next to the label shows how many slots you've used (e.g. 3/5), and the search box disappears once all five are taken; remove one to bring it back. Featured competitions are listed with move up/down arrows to set their order, and a remove button to drop one. Manage the competitions themselves on Competitions.
• Hero Layout — pick from twelve visual arrangements, each with a mini preview: Bento, Carousel, Grid, Spotlight, Minimal, Scroll, Split, Masonry, Diagonal, Stacked, Film, and Cover Flow.
• Edge-to-edge width — a checkbox that appears under the layout picker when you've picked Scroll, Carousel, Film or Cover Flow. On Scroll, Carousel and Film it's off by default: the hero stops at the same content width as the rest of the page, and ticking the box runs the strip the full width of the screen instead, with the first and last card still tucked in from the edge. Cover Flow starts ticked, because it has always run full width, so untick it if you'd rather it lined up with the rest of your page. It makes a real difference on wide monitors and none at all on a phone, where the hero is full width either way. The other layouts are grids that aren't built to widen, so the checkbox stays hidden for them.
• Headline and Tagline — the hero's text, each with its own Visible checkbox so you can show the competitions alone.
• Hero Elements — checkboxes for Show Live Counter Badge and Show CTA Buttons.

The Featured Competitions picker only appears when you're editing a saved page. On the Create Page form the hero's settings show the layout, headline, tagline, and element options but no competition picker — so create and save the page first, then reopen it to choose your featured competitions.

Remember to click Update Page afterwards — like every builder change, featured picks aren't live until you save.

Control the order of the grid

Open the Competitions Grid block's settings (pencil icon) and use Default Sort to choose the order customers see first:

• Ending Soon (the default) — closest to its end date first.
• Price: Low to High / Price: High to Low — by ticket price.
• Most Popular — highest percentage sold first. Because it uses percentage, this tends to favour competitions near the end of their run.
• Newest First — most recently created first.
• Biggest Prize Pot — ranks by the total value of every ticket in the competition (ticket price multiplied by the number of tickets), so your larger competitions lead. This is the one to pick if you want your biggest competitions at the front.
• Most Tickets — largest ticket run first.
• Trending — ranks by how fast tickets are selling rather than how many have sold, so a competition that launched yesterday and is flying gets a fair chance against one that has been running a fortnight.

Prices used for Biggest Prize Pot are the prices customers actually pay, so an early bird or discounted competition is ranked at its live price, not its headline one.

If Show Sort Dropdown is ticked, customers can change the sort themselves and your Default Sort is just the starting point. Untick it to hold everyone to the order you chose.

Put specific competitions at the front

Sorting handles most cases, but sometimes you want one particular competition leading regardless. On the competition itself, turn on Always Push This Competition. Then, in the grid block's settings, tick Show pushed competitions first.

Pushed competitions move to the top of that grid ahead of whatever sort is in use, including when a customer picks their own sort. If you push more than one, they all sit at the top together, in whatever order the grid's own sort puts them in.

Two things worth knowing:

• The same setting also leads your basket upsell, so pushing a competition promotes it in both places.
• A pushed competition that sells out or ends still drops to the bottom of the grid with the rest. There is nothing left to sell, so keeping it at the top would only frustrate customers.
• To see everything you've pushed, use the Pushed filter in Admin → Competitions.

The checkbox is off by default and is set per grid, so on a page with several tag-locked grids you can use it on some and not others.

Show the jackpot

The Jackpot block is a full-width panel showing your live jackpot total. Add it anywhere — under a hero on your homepage is the usual spot.

1. Click Add block and choose Jackpot.
2. Optionally set a Heading. Leave it empty and it uses the name from your jackpot settings.
3. Optionally set a Subheading, e.g. "Every entry grows the pot".
4. Switch on Show the odds under the amount if you want the chance of winning printed below the pot, e.g. "1 in 250,000 per £1 spent". This block is the only place the odds appear, so nothing shows them until you turn this on.
5. Optionally add Button text and a Button link. The button only appears once both are filled in.

The panel at the top of the settings tells you what your site is showing right now, and warns you if your jackpot is switched off — in which case the block renders nothing at all rather than an empty card.

Everything else about the block — the amount, the name, the odds themselves and the cause total — comes from your jackpot settings, so a page edit can never change what customers are actually playing for. The winner's name appears here after a win when you have kept the jackpot on show, which is a jackpot setting.

Show the jackpot with its winners

The Jackpot Feed block is the Jackpot block's bigger sibling: the same live pot on top, with your most recent jackpot wins rolling underneath it — who won, how much, and what each win raised for your cause if the pot carried a pledge. While a visitor is on the page it also announces the pot climbing, live.

1. Click Add block and choose Jackpot Feed.
2. Optionally set a Heading and Subheading, as with the Jackpot block.
3. Set Wins to show — up to 25. Jackpot wins are rare, so the feed simply shows however many exist.
4. Show the pot climbing live adds a "pot just climbed" line at the top of the feed as the pot moves. It is a live flourish only: it is gone on the next page load, and only wins remain.
5. Show cause pledges controls the pledge total beside the pot and the "pledged to" line under each win.

Winners appear in the feed only while Show the last winner publicly is on in your jackpot settings, and any individual win you hide from the jackpot admin page disappears from this block too. If your jackpot is switched off, the block renders nothing at all.

Show your own figures with Stat Tiles

The Stat Tiles block is a row of big numbers you compose yourself — "1,204 Winners", "£128,450 Prizes Won", "17 Winners Today". Add it anywhere: under a hero, on an About page, above your FAQs.

It differs from Stats Row, which shows the same three fixed figures on every site. Stat Tiles lets you pick which figures appear, how many, in what order, and what each one is called.

1. Click Add block and choose Stat Tiles. It arrives with three tiles filled in: Live Competitions, Total Winners, and Prizes Won.
2. Click Add Tile for another one, or the bin icon on a tile to remove it. The up and down arrows on a tile reorder them.
3. On each tile, pick a Figure from the dropdown. The line underneath explains exactly what that number counts.
4. Save the page.

The figures you can show

Figure	What it counts
Winners Today	Main prize wins plus instant win claims from today
Total Winners	Every winner you have ever shown publicly
Instant Wins Today	Instant win prizes claimed today
Instant Win Value Today	Face value of today's settled instant wins
Prizes Won	Face value of every prize you have awarded
Live Competitions	Competitions open for entry right now
Customers	People who have bought at least one ticket

"Today" means today in UK time, so the counters roll over at midnight your time, not at 1am in summer.

Winners Today, Total Winners and Instant Wins Today count only the winners you show publicly — exactly the same people your Winner Ticker and Winner Gallery show. Hide a winner from public display and those counters drop with it, so a customer can never find a total that doesn't match the names on the page. Prizes Won works differently: it is your all-time prize total and includes prizes whose winners you've hidden, so it can be higher than the visible names account for.

Instant Win Value Today covers a narrower set than Instant Wins Today: it leaves out cancelled claims and any claim where the winner hasn't yet chosen the prize or the cash. If you show both tiles side by side on a busy day, expect the value to cover fewer claims than the count — both numbers are right, they just answer slightly different questions.

Show one figure at full size

Stat Tiles has two Layouts:

• Tiles — the row of counters described above. This is what every existing Stat Tiles block uses.
• Hero — one figure on its own, at display size, in a large panel with room for a line of copy either side of it. Use it for a number you want to lead a page with: "Instant winners today: 200".

Switch to Hero and three extra boxes appear:

• Badge line — the small line above the heading ("Live instant wins"). Leave it empty to hide it.
• Heading — a sentence above the number. Leave it empty to show the number and its caption alone.
• Supporting text — a sentence underneath, for context ("Prizes claimed since midnight, updated live.").

Hero shows Tile 1 only. If you have several tiles configured, the others aren't shown while you're in Hero — a note above the tile list says so. They aren't deleted either, so switching back to Tiles brings them all back. To lead with a different figure, move the one you want to the top with its up arrow; the hero never picks a different tile for you.

Columns and Tile Size don't apply in Hero, so they're hidden while it's selected.

Rename a tile

Each tile has a Caption box. Leave it empty and the tile uses the standard name ("Total Winners"); type in it to say something else — "Happy Winners", "Cash Given Away", "Members". Up to 40 characters.

Include totals from before you joined

If you ran competitions elsewhere before moving to this platform, your figures start from the day you launched here. The Add to the figure box on each tile adds a fixed number on top of the live one, so a tile can show your true lifetime total.

For example: you awarded 800 prizes on your old site, and this platform has recorded 404 so far. Put 800 in Add to the figure on a Total Winners tile and it shows 1,204, rising as you award more. Leave it at 0 — the default — to show the real figure only. Money figures take a plain number of pounds, so £12,500 is entered as 12500.

The number can only add, never subtract, so a tile can't publish a smaller figure than you have actually awarded.

Change how the tiles look

• Columns — 2, 3, or 4 across on a desktop. Tiles stack for phone screens whatever you choose.
• Tile Size — Compact for a slim strip under a hero, Standard, or Large for a full band of its own.

Tiles take your site's theme colours, Card Style and Border Radius automatically — see how these blocks get their look. Money figures use your primary colour.

Most numbers refresh within a minute or two, so a tile you're watching won't tick up the instant a prize is claimed. Prizes Won is the exception — it is recalculated once a day overnight, so a prize you award this afternoon appears on that tile tomorrow.

Use Preview while building — it shows the real numbers, including a figure you have just picked and not yet saved.

Send people to your social channels

The Social Follow block is a row of cards, one per social channel, each linking out to your page there.

You don't type any links into the block. It reads the ones you have already set under Settings → General → Social Media — Facebook, X, Instagram, TikTok, YouTube, Discord and Snapchat. A channel you haven't filled in there is greyed out in the block's settings, marked No link set, and never appears on your page. Add the link in Settings and it appears with no further work here.

1. Click Add block and choose Social Follow.
2. Untick Show next to any channel you'd rather leave out. Everything you have a link for is shown by default.
3. Give a channel a Caption if you want one — a few words about what people find there, like "Live draws" or "Draw replays". Up to 40 characters, and optional.
4. Set a Heading and Subheading if you want them, each with its own Visible tick.
5. Choose Columns — 2, 3 or 4 across on a desktop. They stack on a phone whatever you pick.
6. Save the page.

If you have no social links set at all, the block shows a warning in the editor and doesn't appear on your public page — an empty row of nothing is worse than no row.

Show the next draw

The Next Draw block is a single tile naming the competition that draws soonest, with a live countdown to it and a button through to the competition.

Its Which competition setting is the important one:

• Soonest to draw (the default) — whichever of your live competitions ends next. It works this out fresh every time someone loads the page, so it is never out of date and never needs your attention. This is the one to pick.
• Choose one — a competition you pick yourself, from a searchable list of your live competitions. Use it when you want to push one particular draw. Bear in mind you have to come back and change it: once the competition you picked ends, the block disappears from your page rather than showing a finished countdown.

The rest is wording:

• Heading — an optional title above the tile, with its own Visible tick.
• Badge line — the small line above the competition name. "Next draw" unless you change it; empty hides it.
• Button text — "Enter now" unless you change it.

The block shows nothing at all when nothing qualifies — no live competitions, or a competition you picked that has since ended. That's deliberate: a countdown at zero under a heading promising the next draw is worse than no tile.

Show off your winners

The Winner Wall block shows the winners you have published in your Winner Gallery.

It is only a display — every photo, caption and ordering decision stays in the Winner Gallery, where you already manage them. Publish a photo there and it becomes available here; unpublish it and it leaves.

1. Click Add block and choose Winner Wall.
2. Pick a Layout (see below).
3. Set Winners to show — up to 40, taken from the top of your gallery's own order.
4. Set Photo size and Photo shape to suit the space.
5. Add a Heading and Subheading if you want them.
6. Save the page.

If your gallery has nothing published, the block doesn't appear on your page.

Choosing a layout

Layout	What visitors see	Good for
Carousel	One winner at a time, large, with arrows and a thumbnail rail	A single winner given full attention
Scrolling strip	A row of winners that scrolls sideways	The most compact option, and the one to pick if the block feels too big
Grid	Every winner at the same size, in even rows	A dedicated winners page
Mixed heights	Photos at their own heights, nothing trimmed	Real winner photos, which arrive in every shape going
Mosaic	One winner featured large with four alongside	A wide band on a homepage. Needs five published photos

On every layout except Carousel, clicking a photo opens it full screen, the same viewer your public Winners page uses.

Making it smaller

The block used to have one fixed size, and on a site whose Card Shape is Portrait it took up most of a phone screen. Three settings control that now:

• Photo size — Small, Medium or Large. Small is roughly half the height of the original block.
• Photo shape — Match my competition cards is what the block has always done. Pick Landscape (wide) for the shortest result, or Match the photo (Mixed heights only) to stop cropping altogether.
• Show the winner's name and prize on the photo — untick to drop the caption and its height with it.

Switching to Scrolling strip at Small is the biggest single reduction.

Movement

Carousel and Scrolling strip can move on their own; Grid, Mixed heights and Mosaic are always still.

• Carousel — Move to the next photo on its own advances a photo at a time, at the Seconds on each photo you set (2 to 30).
• Scrolling strip — Scroll the strip along on its own slides it continuously. Untick it and visitors scroll the strip themselves, with arrows either side.

Either way the movement pauses while someone is hovering over it, so a photo they're reading doesn't slide away, and it stays completely still for anyone whose device asks for reduced motion.

Run the strip to the edges of the screen (Scrolling strip only) lets the row run the full width of the browser rather than stopping at your page's margins. It is ignored when the block sits inside a Two Columns block, where the column decides the width.

Mosaic needs five photos to fill its grid. With fewer published, or a Winners to show below five, it shows the plain grid instead — the same thing it does on a phone, where a large feature tile would take over the screen.

Photos across

Grid and Mixed heights let you set 2, 3 or 4 photos across. That is the count on a desktop — on a phone it drops to fewer automatically, so a 4-across grid doesn't become four unreadable slivers.

How these blocks get their look

The four blocks above — Stat Tiles, Social Follow, Next Draw and Winner Wall — have no colour, style or design options of their own. That is on purpose. They take their look entirely from Settings → Appearance:

What you set in Appearance	What it changes in these blocks
Card Style (Flat, Elevated, Bordered, Glass)	Every panel and card in all four blocks
Border Radius (Sharp, Soft, Rounded, Pill)	The corners of every card, and of the countdown boxes
Card Hover Effect (Lift, Zoom, Glow, None)	The social channel cards and the Next Draw tile
Card Shape (Portrait, Square, Landscape)	The Winner Wall photo, when its own Photo shape is set to "Match my competition cards" — the other blocks are never forced into a shape
Button Style (Solid, Outline, Ghost, Gradient)	The Next Draw button
Colours and Site Font	All text and numbers throughout

So the same block looks noticeably different on two sites with different Appearance settings, with nothing extra for you to configure. Change your Card Style once and every one of these blocks follows.

If you have been using Stat Tiles already, note that its tiles now use your Card Style and Border Radius like the rest of your site. They previously used a fixed panel style of their own, so they will look different — closer to your competition cards — the next time you look at a page carrying them. Nothing about your figures, captions or offsets changes.

Styling hooks for custom CSS

Because these blocks have no per-block styling options, Custom CSS is the escape hatch when your brand needs something the Appearance settings can't produce. Each block carries stable class names for that purpose. They are part of what the platform promises you, so they won't be renamed or removed without notice:

Block	Classes
Stat Tiles (Tiles layout)	.pb-stat-tiles, .pb-stat-tiles__card, .pb-stat-tiles__value, .pb-stat-tiles__label
Stat Tiles (Hero layout)	.pb-stat-hero, .pb-stat-hero__badge, .pb-stat-hero__heading, .pb-stat-hero__value, .pb-stat-hero__label, .pb-stat-hero__text
Social Follow	.pb-social-follow, .pb-social-follow__header, .pb-social-follow__heading, .pb-social-follow__subheading, .pb-social-follow__grid, .pb-social-follow__link, .pb-social-follow__card, .pb-social-follow__icon, .pb-social-follow__name, .pb-social-follow__tagline, .pb-social-follow__arrow
Next Draw	.pb-next-draw, .pb-next-draw__heading, .pb-next-draw__link, .pb-next-draw__card, .pb-next-draw__badge, .pb-next-draw__title, .pb-next-draw__title-link, .pb-next-draw__countdown, .pb-next-draw__unit, .pb-next-draw__unit-value, .pb-next-draw__unit-label, .pb-next-draw__cta
Winner Wall	.pb-winner-wall, .pb-winner-wall__header, .pb-winner-wall__heading, .pb-winner-wall__subheading, .pb-winner-wall__stage, .pb-winner-wall__frame, .pb-winner-wall__media, .pb-winner-wall__photo, .pb-winner-wall__caption, .pb-winner-wall__title, .pb-winner-wall__context, .pb-winner-wall__description, .pb-winner-wall__prev, .pb-winner-wall__next, .pb-winner-wall__thumbs, .pb-winner-wall__thumb

For example, to put your brand colour behind every social card:

.pb-social-follow__card {
  background: #12005e;
}

If you find yourself writing the same custom CSS on two different sites, tell us — that is usually a sign it should become an Appearance setting rather than something each of you maintains by hand.

Choose which competitions a grid shows

A Competitions Grid shows everything by default, but you can narrow it and stack several grids on one page, each with its own heading. Open the block's settings and look under Which competitions. There are two controls and they work together:

• Every competition or Only ones with a tag — pick one. Choosing the tag option opens a dropdown of your tags. Use it to build themed rows: a "Cash Prizes" grid above a "Cars" grid, each pulling from its own tag.
• Instant wins only — a tick box that applies on top of whichever of the two you chose.

So you can have all three of: every competition with instant wins, everything tagged Cars, or only the Cars competitions that have instant wins. The line underneath spells your choice back to you — "Showing competitions tagged Cars that have instant wins" — so there is no guessing which combination you have landed on.

Instant wins counts a competition whether or not anyone has claimed the prizes yet, so a competition stays in the grid until it ends rather than vanishing mid-way through the day.

Under that, the panel tells you how many competitions match right now, so you find out before you publish rather than after a customer does. If nothing matches you get a warning instead of a number.

That count is a snapshot of this moment. An instant-wins grid fills and empties as you set competitions up and they finish, which is the point — you build the page once and it keeps itself current.

To build a dedicated Instant Wins page: create a page, add a Competitions Grid, leave Every competition selected, tick Instant wins only, and give it a heading. Nothing else to maintain.

Filter chips on a grid

Chips are the row of pills above a grid that let visitors narrow it themselves — All, Ending Soon, Instant Wins and so on. They filter what the visitor is already looking at; Which competitions decides what's in the grid in the first place.

The block's settings show one list under Filter chips, because visitors see one row. It holds both kinds together:

• Built-in chips — Ending Soon, Instant Wins, Main Prize Only, Low Entry, Selling Fast.
• Tag chips — any of your tags. Give a tag chip a display label if you want the pill to read differently from the tag's name.

Drag any row to reorder. All always comes first and can't be moved or removed. Use Add a chip to put a built-in back or add a tag, and the ✕ on a row to take one off. Untick Show to hide the whole row from visitors without losing how you've set it up.

Main Prize Only shows competitions with no instant-win prizes configured. Add it through Filter chips → Add a chip → Main Prize Only on each grid where you want it; it is off by default, including on existing pages. Competitions with both a main prize and instant wins stay excluded even after all their instant wins have been claimed. Sorting, counts and More apply within the matching competitions.

On a grid restricted by Instant wins only, Main Prize Only cannot match any competitions, so it is hidden from visitors and greyed out with an explanation in the editor.

A chip that can't narrow anything is shown greyed out with the reason underneath. If the grid is already narrowed to competitions with instant wins, the Instant Wins chip has nothing left to filter — every card qualifies — so it stays off. The same applies to a tag chip for the tag the grid is already narrowed to.

Showing chips as pictures

Shown as switches the row between two looks:

• Pills (the default) — the row of text chips beside the sort dropdown, as above.
• Tiles — your tag chips become a row of pictures across the full width of the page, above the grid.

Tiles suit a site whose categories are worth showing rather than naming: fishing types, car makes, prize sizes. Pick Tiles and each tag row in the list above gains a Tile artwork picker. Choose an image from your media library. The label under the tile is what screen readers announce, so you only need alt text when the picture itself says something the label doesn't.

A tag with no artwork isn't left blank — its tile fills with the tag's own colour, so a half-finished row still looks deliberate. The label always sits underneath the picture, so you're never relying on words being legible on top of an image.

Built-in chips have no artwork to give them, so in Tiles they stay as a row of pills underneath. All becomes a Show all link beside the heading, and tapping the tile that's already lit clears the filter too.

Three settings shape the row:

• Heading above the tiles — a short line above the row, like "What are you looking for?". Leave it blank for no heading.
• Tiles per row — set the mobile and desktop counts separately. Unlike the competition cards below, tiles keep their columns on a phone rather than stacking, so four categories stay four across and the grid itself stays in view.
• Tile shape — Square, Portrait or Landscape. Every tile is cropped to the shape you pick, so pictures of different sizes still line up in a neat row.

Tags with no live competitions drop out of the row as usual, and the tiles close up evenly rather than leaving a gap. A tag counts as live if it has a competition anywhere on your site, not just in the batch currently on screen — so a chip no longer disappears simply because its competitions sit further down the list.

Under the chips, Sorted by is the order the grid starts in. Visitors still get every sort to choose from unless you untick Let visitors change the sort — and even then the grid still loads in the order you picked, just without the dropdown on screen.

How many competitions load at once

By default the Competitions Grid loads up to 150 competitions when the page opens. On a busy site that's a lot of cards for a visitor's first view, so each Competitions Grid block has a Load at once setting under Layout: pick a batch size (12 to 96) and the grid loads just that many, with a More button underneath that loads the next batch of the same size whenever visitors want it.

Each batch arrives already in the grid's sort order — your Default Sort, or whatever the visitor picks from the sort dropdown — so More simply adds the next cards to the bottom of the list. Nothing above ever reshuffles. Live competitions always load ahead of ended ones, so with Price: Low to High and a batch of 12, the first batch really is your 12 cheapest live competitions, the next More click adds the 12 after that, and the ended stock follows once the live list runs out. If you run more live competitions than the batch size, the rest sit one More click away — pick a size that comfortably covers your usual live count if you want them all on first view.

Filter chips work the same way. Tap a chip and the batch you get is a full batch of that chip's competitions — twelve fishing competitions, not however many of the first twelve happened to be fishing — and More loads the next twelve fishing competitions after those. The count above the grid and the More button both describe the filtered view, so Showing 8 competitions with no More button means eight is genuinely all there are under that chip.

Before, chips only sorted through the batch already on screen, so a chip could show a single competition on a busy site and leave the rest behind a More click. If you sized Load at once generously to work around that, you can now set it to whatever suits your first view.

Leave it on All of them and the grid loads up to 150 straight away — the More button only appears if your site has more than that (previously anything past 150 was simply never shown, so on a very busy site More is how visitors reach the older stock).

Ended competitions in the grid

When a competition ends (or sells out) it drops to the bottom of the Competitions Grid rather than disappearing, so recent results stay visible to browsers. By default it sits there until you archive the competition.

If ended competitions linger too long — for example while a winner decides between prize options — open the grid block's settings and use the Keep ended competitions for dropdown under Which competitions:

• As long as they're unarchived (the default) — ended competitions stay in the grid until archived.
• No time at all — ended competitions leave the grid as soon as they end.
• 1 to 5 days after they end — ended competitions stay for that many days, then leave the grid.

A competition counts as ended from its end date — or, if it sold out early, from the moment its draw completes. A sold-out competition whose draw hasn't happened yet always stays in the grid: the upcoming draw is worth showing.

This only affects the grid. Customers can still see the competition in My Entries, open its page from a direct link, and winners can still be contacted and fulfilled as normal — so there's no need to move a finished competition back to draft to tidy the site (doing that hides it from customers' entry history; use this setting or archiving instead).

Each grid block has its own setting, so on a page with several narrowed grids you can tidy each one independently.

Preview and view a page

The bar fixed to the bottom of the edit screen keeps the save and preview actions in view no matter where you scroll. It offers two ways to see your page:

• Preview (Visual Builder pages) slides open a wide preview panel with the layout exactly as you've built it right now, including unsaved changes. Reorder a block or edit its settings, open Preview, and you see the result immediately, with your site's real theme, colours, and competition data. Close the preview to keep editing; nothing is saved or published by looking. The live preview shows the desktop layout.
• View opens the page itself in a new tab. On a published page it opens the live page your visitors see. On a draft it opens a private draft preview instead: the page rendered in your site's real look, with a "Draft preview" badge, showing the last saved version. Only logged-in admins can open it; the draft stays hidden from the public.

In short: Preview shows what you're working on, View shows what's saved.

Working on a page with other admins

Two safeguards stop admins from silently overwriting each other:

• Co-editing notice. If a colleague has the same page open in the editor, a banner tells you, for example "Sam Jones may also be editing this page. Their changes could conflict with yours." It's a heads-up, not a lock; you can both keep editing. The notice can take a minute or two to clear after someone closes the page, and it needs your site's real-time features to be active.
• Conflict protection on save. If someone else saved the page after you opened it, your save is stopped and a dialog names who saved and offers two choices: Reload their version (discards your unsaved edits and shows you theirs) or Overwrite their version (replaces everything they saved with yours, including the page's published or draft status). Nothing is lost until you choose.

Edit the homepage

Your homepage is a system page — look for the row with the amber System badge on the Pages list and click its pencil icon. The editor behaves a little differently for it:

• A banner confirms you're customising your homepage layout with the Visual Builder.
• There are no Title, Slug, Editor Type, or Status fields — the homepage always lives at your site's root address, always uses the Visual Builder, and is always published.
• Build the layout exactly as described above: typically a Featured Competitions hero, then Stats Row, Winner Ticker, Competitions Grid, and Trust Section blocks, plus any content blocks you like.
• Click Update Page to save. Homepage changes go live on your public site straight away — there's no separate publish step.

System pages can't be deleted, so you can never accidentally remove your homepage.

Set the SEO fields (Meta Title and Meta Description)

Every page has two optional SEO fields, found under SEO Settings on the create and edit forms:

• Meta Title (up to 60 characters) — the headline shown for the page in search engine results. If set, it also appears in grey under the page title on the Pages list.
• Meta Description (up to 160 characters) — the snippet shown under the title in search results. Write it as a one-or-two-sentence pitch for the page.

A live character counter sits under each field. These two fields are the entirety of per-page SEO — there are no keyword or social-sharing fields to fill in.

Publish a draft, or take a page down

A page's Status controls visibility: Draft pages are hidden from the public; Published pages are live at /your-slug.

To publish a draft you have two options on its edit screen:

• Change the Status radio to Published and click Update Page in the top bar. This saves your edits and publishes in one go.
• Click the separate Publish button in the top bar (shown only while the page is a draft). A confirmation asks "Are you sure you want to publish this page? It will be visible to the public." Note this publishes the page as last saved, so click Update Page first if you've just made edits. Use the View button to check the draft preview before you commit.

Once published, the page shows a Published timestamp in the info panel at the bottom of the editor (alongside Created and Last Updated), the View button switches to the live page, and the eye icon appears next to it on the Pages list.

To take a page down without deleting it, set its Status back to Draft and click Update Page. Visitors can no longer reach it, and it disappears from the page picker used by your menus.

Delete a page

1. On the Pages list, click the bin icon on the page's row.
2. Confirm the prompt — "This action cannot be undone."

Deletion is permanent; there's no archive or version history to restore from. If you only want the page offline temporarily, switch it to Draft instead. After deleting a page, remove any menu items that pointed to it so customers don't hit a missing page.

System pages (amber lock badge) cannot be deleted — the bin icon is disabled for them.

Manage site menus (header, footer, and legal links)

Creating a page doesn't automatically link it anywhere. To put pages into your site's navigation, go to Admin → Menus (/admin/menus), which manages three menus:

• Header Menu — the main navigation at the top of your site (and in the mobile menu).
• Footer Menu — the quick-links section in your footer.
• Legal Pages — the terms, privacy, and compliance links in your footer.

Until you add your own items, the header shows default links (Competitions and Winners), and the footer's links section stays hidden while empty. Menu changes take effect on your live site as soon as they're saved — there's no publish step.

Add a page to the header or footer menu

1. Go to Admin → Menus and click Add Item next to the menu you want (Header Menu or Footer Menu).
2. Leave the Type as Page.
3. Click Select a page... and pick the page from the search list. Only published pages appear here — publish your page first if it's missing. The picker also offers the built-in Winners and Responsible Play pages, which are added as ready-made links. Your points store is offered the same way once you've switched on both points and the store under Settings → Points, and it's listed under whatever you call your points, so a site running "Stars" sees Stars Store.
4. The Label (what visitors see in the menu, up to 50 characters) auto-fills with the page's title — edit it if you want something shorter.
5. Optionally tick Open in new tab.
6. Click Add Item. The link is live on your site immediately.

Add an external link or an anchor link

1. Click Add Item on the relevant menu and choose the URL type.
2. Enter a Label and the URL:
   • Full addresses for external sites, e.g. https://example.com — usually paired with Open in new tab.
   • Anchor links to jump to a spot on a page, e.g. /#competitions to scroll to the competitions section of your homepage.
3. Click Add Item.

Create a dropdown in the header menu

Dropdowns group several links under one heading — for example a "Help" dropdown containing FAQs, Delivery, and Contact.

1. Click Add Item on the Header Menu and choose the Dropdown type.
2. Give it a Label (e.g. "Help") and click Add Item. A dropdown is just a container — it doesn't link anywhere itself.
3. Add (or edit) the Page or URL items you want inside it: once at least one dropdown exists, the item form shows a Parent (Optional) selector — choose your dropdown instead of Top Level.
4. Each dropdown row on the Menus screen shows how many child items it holds; children are listed indented beneath it.

Nesting is one level deep: items can sit inside a dropdown, but dropdowns can't sit inside other dropdowns.

Reorder menu items

Use the Move up and Move down arrows on each row. Items move within their own level — top-level items reorder against each other, and items inside a dropdown reorder within that dropdown. The new order appears on your site straight away.

Edit or delete a menu item

• Edit (pencil icon) opens the same form so you can change the label, target, parent, or new-tab setting, then Save Changes.
• Delete (bin icon) removes the item after a confirmation. Deleting a dropdown also deletes everything inside it — the confirmation tells you how many child items will go with it.

Deleting a menu item never deletes the page it points to — the page stays on the Pages list.

Add your Terms and Privacy pages to the footer

1. Create and publish your "Terms & Conditions" and "Privacy Policy" pages on Admin → Pages (the Simple Editor suits these text-heavy pages well).
2. On Admin → Menus, click Add Item next to Legal Pages.
3. Choose Type Page, select your Terms page, keep or tidy the label, and click Add Item.
4. Repeat for the Privacy Policy (and any other compliance pages).

They'll appear in the legal links area of your footer immediately.

Troubleshooting

"We couldn't save your page" banner when saving. The red banner lists each field that blocked the save and why — for example a meta title over 60 characters, or a builder text block that's too long. Problems in the builder are labelled by position and type, such as "Block 3 (Text) — Content", so count down the list to find the block it means. Fix each listed item and save again; the banner clears on a successful save.

My new page isn't showing on the site. Check three things in order: (1) the page's status is Published, not Draft — the eye icon on the Pages list only appears once it's published; (2) you're using the right address — the page lives at /its-slug; (3) you've actually linked it — pages don't appear in your navigation until you add them on Admin → Menus.

My page isn't listed in the menu page picker. The picker only shows published pages. Publish the page first, then add the menu item.

The points store isn't in the menu page picker. Both Enable points and Open the points store have to be on under Settings → Points. Switch them on and reopen the picker.

A block on my page has disappeared. Open the page in the editor and check the block's toggle. A switched-off block stays in the layout (dimmed, with a Hidden tag) but is hidden from visitors. Switch it back on and click Update Page.

The Add block button is greyed out. You've hit the limit of 60 blocks on one page, which the counter next to the button confirms. Remove a block you no longer need, or split the content across two pages. The duplicate icons grey out at the same point.

I removed the wrong block. Removing from a block's row doesn't ask for confirmation, but it isn't saved either. Leave the editor without saving (choose Leave without saving when it asks) and reopen the page. Everything is as it was at your last save. If you have already clicked Update Page, the block has to be rebuilt.

I edited a block but the page looks the same. Closing the settings panel with Done doesn't save anything. Click Update Page in the bottom bar. The amber Unsaved changes note tells you when you still have work in hand.

I clicked Publish but my latest edits aren't live. The Publish button publishes the page as it was last saved. Click Update Page to save your edits (which also publishes if the status is set to Published), or save first and then Publish.

I switched editor type and my content vanished. Switching between Simple Editor and Visual Builder clears the previous format, and there's no version history to restore it. On the edit screen a confirmation asks first; on the create form the switch clears your work instantly with no warning. If you were editing a saved page, leave the edit screen without saving (choose Leave without saving when the editor asks) and reopen the page. The last saved version is untouched.

The builder says "Unsaved changes". Nothing auto-saves in the Visual Builder. Click Update Page (or Create Page) to keep your work. If you try to leave while the note is showing, the editor asks before discarding your changes.

Saving failed because someone else changed the page. Another admin saved the page after you opened it, and saving would have overwritten their work. Choose Reload their version to see what they saved (your unsaved edits are discarded) or Overwrite their version to replace it with yours. To combine both sets of changes, reload, then redo your edits.

A banner says a colleague may be editing this page. Someone else has the page open in the editor right now. You can keep working; if you both save, the second save triggers the conflict dialog above. The banner can linger for a minute or two after they close the page.

The draft preview shows old content. The View preview on a draft shows the page as last saved. Click Update Page first, then view it again. To check unsaved builder changes, use Preview instead.

Visitors still see the default Competitions and Winners links in the header. Those defaults show whenever the Header Menu has no items of its own. Add at least one item to the Header Menu and your links replace them.

I can't delete a page — the bin icon is greyed out. It's a system page (amber lock badge), such as your homepage. System pages can be edited but never deleted.

I can't open Admin → Menus. Your admin account lacks the menus permission — you'll see "You do not have permission to manage menus" and be returned to the dashboard. Ask the site owner to grant it.