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Instant Wins
Build a library of reusable instant-win prize templates — physical prizes and site credit you can drop into any competition without retyping the details — and preview every reveal game (scratchcard, spin wheel, plinko and more) before your customers see it.
Where to find it: Admin → Content → Instant Wins (/admin/instant-wins)
This page manages your global template library and the game tester. To add instant-win prizes to a specific competition — including one-off cash or competition-ticket prizes — see Competition Management.
Create a prize template
Templates save you re-entering the same prize every time you run it. Set one up once (title, type, value, image) and reuse it across as many competitions as you like — the card shows a running "Used N times" count so you can see which prizes you lean on.
- Go to Admin → Content → Instant Wins and click New Template.
- Enter a Title (e.g. "Nintendo Switch" or "£10 Site Credit"). This is what customers see when they win, so name it the way you'd announce it.
- Optionally add a Description of the prize.
- Choose the Prize Type:
- Physical Prize — a tangible item (e.g. a console or gift card). You must enter a Default Prize Cost (P&L) — what the prize costs you, used for profit-and-loss tracking. You can override this cost on each competition that uses the template.
- Site Credit — wallet credit the winner can spend on your site. You must enter the Credit Amount in pounds.
- Optionally pick a Prize Image. This is shown on competition pages wherever the template is used — choose something from your Media Library that sells the prize.
- Click Create Template.
If anything required is missing (the prize cost for a physical prize, or the credit amount for site credit), then once you have entered a title, a warning panel lists exactly what to complete before the button enables.
Only Physical and Site Credit templates
New templates can be Physical Prize or Site Credit. Cash payouts and free competition-ticket prizes are created directly on a competition rather than from a template — see Competition Management.
Apply a template to a competition
Templates live here, but you use them from a competition's instant-wins setup. When adding an instant-win prize to a competition, choose From Template and pick from your saved template bank: the template's title, description, prize type, value and image are copied in for you, with an Override option if that competition needs a different cost or wording. Full steps are in Competition Management.
Applying a template copies its details into the competition at that moment, so editing the template later does not rewrite prizes you have already added — each competition keeps the values it was created with. The prize image is the exception: prizes display the image through their link to the template, so they lose it if the template is deleted (see below).
Find, edit or delete a template
Templates appear as a card grid showing the prize image, title, a colour-coded type badge, the value (credit amount for site credit, cost for physical prizes) and how many instant wins have used it. Twenty templates show per page, with pagination below the grid.
- Search — type in the Search templates… box; results update as you type.
- Filter by type — use the type dropdown (All Types, Physical, Site Credit, Cash, Comp Tickets) to narrow the grid.
- Edit — click a template card (or its pencil icon) to open the edit panel, change any field and click Update Template.
- Delete — hover over the card and click the bin icon, then confirm. If the template has been used, the confirmation warns you: existing instant wins keep their prize data but stop showing the template image. Deleting a template never removes prizes from competitions or affects wins already claimed.
Test the games
Every instant-win competition uses one of the platform's reveal games — the animated experience customers play to find out if their ticket won. The game tester lets you play each one yourself, with any mix of winning and losing tickets, without purchases, real competitions or real prizes. Use it to choose a reveal type before setting up a competition, or to check how a big multi-ticket order feels to open.
Where to find it: click Test Games on the Instant Wins page, or go to /admin/instant-wins/test.
Run a test game
- Pick a Game Type from the dropdown, or click a game tile in the All Games grid.
- Set Total Tickets (1–100) — how many tickets the test order contains.
- Set Winners — how many of those tickets should win. The rest lose. A summary line confirms the mix (e.g. "10 tickets (2 winners, 8 losers)").
- Optionally tick Has more prizes to simulate a customer whose order spans two competitions — after finishing the first game, a second reveal queues up straight after, exactly as customers experience it.
- Click Launch.
The real customer reveal opens with generated test tickets. Winning tickets show sample prize names (such as "£5 Cash" or "Mystery Box") and tickets are shuffled into random order, so play through several runs to get a feel for pacing. Close the game at any point — nothing is recorded anywhere.
The 2x speed button
Every reveal game (except the scratchcard, where customers set the pace themselves) shows a small 2x button in its top bar. Tapping it doubles the speed of the whole reveal — including animations already in motion — and tapping again returns to normal speed. The choice is remembered on the customer's device, so someone opening a large order can speed through every reveal after one tap. The button appears in the game tester too, so you can try both speeds.
Quick presets
Preset buttons fill in the ticket/winner mix for common scenarios in one click:
| Preset | What it simulates |
|---|---|
| 1 Ticket (Winner) / 1 Ticket (Loser) | The single-ticket buyer's moment of truth, both ways |
| 5 Tickets (1 Win), 10 Tickets (2 Wins), 20 Tickets (5 Wins), 50 Tickets (10 Wins) | Typical bundle purchases with a realistic hit rate |
| All Winners (10) / All Losers (10) | The best and worst possible ten-ticket experience |
Available games
Twenty-three reveal games are available. When you configure a competition's instant wins in Competition Management, the Instant Win Reveal Type dropdown offers these same twenty-three games plus a plain Default (Simple Modal) reveal — a game-free results pop-up that has nothing to preview, so it doesn't appear in the tester. Two games are named slightly differently there: Spin Wheel appears as Wheel Spin, and Hook-a-Duck as Hook a Duck.
| Game | The reveal |
|---|---|
| Scratchcard | Rub a card down on the counter of a full-screen petrol station at night, the forecourt lit up through the window behind it — pumps under a brand-coloured canopy, downlights pooling on wet tarmac, rain coming down and a price totem out by the road. Your logo is the sign on the canopy, the panel on the totem and the print on the card itself. Drag a coin across the foil and it comes away in flakes, with a bar tracking how much is left to clear; the whole card lifts at once, every entry a panel on it and winners printed in gold foil. Suits orders of any size |
| Spin Wheel | Spin the wheel of fortune on a full-screen game-show stage, under a lighting rig with sweeping spotlight beams, chasing bulbs round the rim and your logo on the hanging marquee and the podium at the wheel's base. The wedges alternate "Prize!" and "No Prize", so every player sees the same wheel; the prize itself is named when a winning spin lands. Each ticket is one spin; tap anywhere to send the wheel round, the flapper ticking over the pegs until it settles on a wedge |
| Plinko | Send a cascade of coins down a full-screen prize machine, standing in a lit hall whose walls are lined with stocked prize shelves, framed winners and hanging banners, with your logo on the machine's illuminated crown and printed across the board. Tap anywhere to start; the whole order drops as one cascade, coins tumbling through the pegs into the prize bins below, gold bins bursting for a win and the coins banking up where they land. Suits large orders |
| Gem Shatter | Send a cascade of gems down a full-screen cave shaft, past bedding planes, hanging stalactites and crystal seams still in the walls, to shatter on the jagged rock floor. Off to one side an old prospector's claim board carries your logo, his lantern still burning beside his bones. Tap anywhere to release the whole batch — each gem is one ticket, winners break open on the prize and the rest scatter into fragments. Suits large orders |
| Balloon Pop | Pop a bunch of prize balloons tethered to a striped vendor's booth, on a full-screen sunny fairground with a big wheel and candy-stripe tents on the horizon under strings of bunting, and your logo on the booth's signboard. Each balloon is one ticket; tap them in any order to pop them, winners burst to reveal the prize and the rest puff away, with a running tally tracking the pops. Suits large orders |
| Coin Flip | Tap — or flick the coin with a finger — to send it tumbling over a full-screen sunny fountain plaza, strung with bunting under a blue summer sky, with your logo on the fountain's signboard and on the banner a little plane tows across the sky. One flip per ticket: star side up wins in a burst of sparkles, and a losing coin drops into the basin with a splash |
| Darts | Step up to the oche in a full-screen match hall, with a spotlit board in its wooden cabinet, pendant lamps overhead and your logo on the match banner and the plaques along the wall. Each ticket is one dart; tap anywhere to throw. Winning darts thud into the bullseye and the rest land out wide, rocking the board either way |
| Bingo | Play a 90-ball ticket from a table in a full-screen social club — velvet curtain across the stage, brass rail and wood panelling, lamp-lit tables running back into the room and a mirrorball turning over them. The caller's blower tumbles the balls beside the lectern, and the lit board above the stage shows the ball just called, the last few calls and how many are left. Your logo is the club's own name board on the pelmet and the print on the ticket. Tap anywhere to call each ball; complete any row to win. Auto-dab and auto play sit in the deck if the customer would rather watch. One ticket at a time, so it suits smaller orders |
| Hook-a-Duck | Hook ducks out of the stall tank on a full-screen seaside pier at sunset, with festoon lights strung between the lamp posts along the railing, a lighthouse and pleasure boats out on the water, crates of prizes stacked along the boards and your logo on the stall's lit sign board above the tank. Each ticket is one hook; tap a duck (or anywhere in the water) and the rod reaches in, lifts it clear of the water and turns it over. A stamped base is a prize and a blank one is not. The tank stays full whatever the order size, so a single-ticket buyer still gets a proper pick, and an auto-play toggle works through a run of hooks for larger orders |
| Fishing Pond | Tap the glowing ripples on a full-screen moonlit pond to cast, over a starry sky with a far-shore treeline and your logo on a rustic wooden notice board reflected in the water. Each ticket is one ripple; winning tickets reel in a fish and float up the prize, the rest snag a harmless clump of weed |
| Piñata | Whack the piñata on a full-screen twilight garden strung with papel picado bunting and festoon lights, over a dusk sky and a far treeline with fireflies drifting across the lawn and your logo on the fiesta signboard and hanging banners. Tap anywhere to swing the bat; three good hits burst it open and the whole batch of tickets spills out at once, winning prizes tumbling out among the sweets while the rest puff away to dust |
| Claw Machine | Work the claw over a capsule pit in a full-screen arcade, the machine lit up under a neon glow with your logo on the cabinet marquee. Each ticket is one grab — drag the claw across the glass and release, or tap anywhere in the glass, and a miss costs nothing and can be retried. Winning capsules ride to the chute and pop open on the prize; on a losing ticket the claw fumbles it back into the pit. An auto-play toggle plays a run of grabs for larger orders |
| Fireworks | One tap sends up a rocket for every ticket, over a full-screen night sky with a city skyline and your logo on a rooftop billboard. Winning tickets burst into a starburst that shows the prize; the rest fizzle out. Suits large orders |
| Penalty Shootout | Step up to the spot in a full-screen floodlit stadium — pick a corner or swipe the ball past a diving keeper, over a crowd-filled bowl with your logo on the pitch-side hoardings and the big screen. Each ticket is one kick; winning tickets beat the keeper and the rest are saved, with a running tally tracking the shootout |
| High Striker | Swing the mallet on a full-screen fairground midway at night — the puck rockets up the tower toward the bell, over a midway of striped stalls, a helter-skelter, a carousel and big wheels turning under bunting and string lights, with your logo on the sideshow boards and the tower marquee. Each ticket is one swing; winning tickets ring the bell and the rest stall short and drop back |
| Pack Opening | Open a booster pack across the counter of a full-screen late-night card shop, its back wall lined with lit cabinets of graded cards and sealed boxes, framed prints on the picture rail and pendant lamps pooling light on the counter. Your branding sits in the shop rather than over it: your logo is the box art on the shop's own sealed stock, the framed photos on the wall either side of the counter, and the print on every pack and card back. Spin the rack and pick a pack, then rip the foil open — drag the tab across or tap anywhere — and tap through the cards one at a time, each turned card fanning out into a hand below. Each card is one of their tickets; a winning ticket is a holographic prize card, the rest are plain, and the whole pack lays out as a grid at the end. Small orders are padded out so a single ticket still opens a proper pack, and large orders split into booster packs |
| Lucky Dip | Take your dip at a full-screen village fête — a big oak barrel brimming with straw and wrapped parcels stands centre-green among sideshow stalls, marquee tents and a turning big wheel, under bunting and festoon lights, with your logo on the arched "Lucky Dip" sign, the barrel's front banner and the banner a little plane tows across the sky. Each ticket is one dip; tap a parcel (or anywhere) and it leaps out and bursts open to reveal the prize, with a fresh barrel of parcels for every ticket |
| Basketball | Free throws in a full-screen arena, with a lit roof rig, tiers of crowd that bounce on a made basket, and your logo on the big screen, the courtside boards and the hanging banners. Each ticket is one shot — tap anywhere to shoot; winning tickets sink the basket and the rest rim out, clang off the glass or fall short |
| Rock Paper Scissors | Throw rock, paper or scissors against the house in a full-screen arena, complete with a lit rig, a crowd that reacts to every result and an overhead scoreboard tracking you against the house. Each ticket is one throw; winning tickets beat the house hand, and the odd dead heat forces a dramatic re-throw |
| Meteor Blast | Deep-space target practice across a full-screen cosmos of nebulae, distant planets and the odd passing comet, with your logo on an orbiting relay satellite. Each ticket is one shot; tap anywhere to fire a laser at the drifting meteor or passing saucer. Winning tickets blast open a glowing golden core, the rest crumble to space dust |
| Mini Golf | Read the green and take the putt on a full-screen sunny crazy-golf course — a putting lane walled with timber rails, windmills turning off to the sides, bunting strung between the lamp posts under a blue sky, and your logo on the course scoreboard over the hole and on the banner a little plane tows across the sky. Each ticket is one ball; tap anywhere to putt. Winning putts curl into the cup and the rest horseshoe around the rim and out, with a running tally tracking the round |
| Mainframe Breach | Break into the vault from a hacker's console on a full-screen server floor — racks of blinking machines running off into the dark, a rain-streaked curtain wall with a neon city behind it, and your logo on the wall status board and every rack badge plate. Each ticket is one run; tap anywhere and the terminal decodes the ticket number, then works up through three firewall layers. Winning tickets get ACCESS GRANTED, the rest trip a lockout, sometimes on the very last layer |
| The Derby | Trackside at a full-screen summer race meeting — rolling downs and a tree line behind the running rail, a tented village, a grandstand packed with crowd and a sunlit sky, with your logo on the infield big screen, the hoardings along the rail and the banner a little plane tows overhead. Each ticket is one race over six lanes, and you are drawn a fresh runner each time — it carries a YOU flag so you never lose it in the field. Tap anywhere to send the field off; winning tickets come home first past the post and the rest are beaten, with the tight ones settled by a photo finish. An auto-play toggle works through a card of races for larger orders |
| Lockpick | Crack the vault in a full-screen strongroom at night, with a wall of safety deposit boxes under pendant lamps, a security camera panning the room, and a great steel door on its spoked wheel carrying your logo on the brass maker's plate and on the plaques along the wall. Each ticket is one lock with five pins, and each tap sets the next one against the shear line, so a lock takes five taps rather than one. Winning tickets set the last pin, the cylinder turns and the door swings open on the prize; the rest bind, overset or snap the pick and the whole stack drops back. An auto-play toggle works through a run of locks for larger orders |
Let customers try a game before buying
The admin tester is for you; there is a separate customer-facing demo. If you want visitors to sample a reveal game on a competition page (a clearly marked demo round that always wins a sample prize and enters them into nothing), tick Let customers try the instant win game in Site Settings (General section, under Competition Pages). This adds a Try it button to competition pages that have an instant win game.
Troubleshooting
I can't choose Cash or Competition Tickets when creating a template. Templates only cover Physical Prize and Site Credit. Cash and competition-ticket instant wins are set up directly on the competition — see Competition Management. (You will still see Cash and Comp Tickets in this page's type filter for browsing.)
I edited a template but competitions that already use it didn't change. Expected — applying a template copies its details into the competition at that moment. Update the prize on the competition itself if it needs the new values; the edited template applies to anything you add from now on.
I deleted a template that was in use — did I break anything? No. The prizes it was applied to keep all their data and any wins stand; they just stop showing the template's image. If those competitions still need an image on that prize, edit the prize in the competition's instant-wins setup.
A test game shows prizes I never created. The tester uses built-in sample prize names ("£5 Cash", "Mystery Box" and so on) purely for the preview. They aren't your templates and aren't awarded to anyone.
A customer says they played a demo and "won" but got nothing. That's the Try it button's demo round, enabled by Let customers try the instant win game in Site Settings — it's labelled as a demo, always shows a sample win, and awards no prize and no entry. It is unrelated to their real tickets.
The template I want isn't in the picker when setting up a competition. The competition-side picker searches the same library as this page. Check the template exists here and that your search spelling matches its title — then try again from the competition's instant-wins setup.